Privacy Policy

Last updated: March 2026

Governed by: Australian Privacy Act 1988

1. Information We Collect

We may collect:

  • Account information: name, email address, password
  • Profile information: trade, location, postcode, company size, contract preferences
  • Usage data: how you use the platform, pages visited, features used
  • Payment information: processed securely via Stripe (we do not store full card details)

2. How We Use Your Information

We use your information to:

  • Provide and improve our tender matching and discovery services
  • Personalise your experience and match tenders to your profile
  • Send you email digests and tender alerts (where you have opted in)
  • Process payments and manage your subscription
  • Respond to support requests
  • Comply with legal obligations

3. Data Storage and Security

Your data is stored using Supabase with infrastructure in Australia where possible. We use industry-standard encryption, Row Level Security (RLS), and access controls to protect your information.

4. Cookies

We use essential cookies for authentication and session management. See our Cookie Policy for details.

5. Third Party Services

We may use third-party services (e.g. hosting, email, analytics, payment processing) that process data on our behalf. These providers are bound by confidentiality and data protection obligations.

6. Your Rights

Under Australian Privacy Principles, you have the right to access, correct, or delete your personal information. Contact us at support@tendera.com.au to exercise these rights.

7. Contact

For privacy enquiries: support@tendera.com.au

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